Our TargetWatch tool takes specialized market share data focused on your area and seamlessly integrates it into PlayMaker CRM for on-demand data that is interactive and actionable. You'll have easy access to physician and hospital target data to identify new opportunities and grow your business.
- Automatically populated targeted referral sources
- Interactive heat map by physician concentration and patient volume
- Real-time alerts when contact is made with a "targeted" referral source
- Interface support of third-party referral volume data
NOTE: TargetWatch requires purchase of Health Market Science proprietary data.
Monitor at a glance the activities of your sales professionals in real-time including their top accounts, weekly calls, referrals, admits, prospecting activity, and budget spent-to-date. Use this information to trend data patterns for performance management and forecasting, and to make educated, results-based decisions. You'll be positioned to identify sales coaching opportunities and improve communication between you and your sales staff.
- Dashboard of key performance indicators
- Shared calendar views
- Sales Zone System™ completion analysis
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Say goodbye to unorganized account management, a lengthy sales cycle, and loss of referral source data. With PlayMaker CRM in place, you can easily track, manage and store customer information and access that data anytime, anywhere. PlayMaker CRM makes you stronger at what you do. After all, you have all the tools in place to utilize best practices in the sales and marketing process for a more streamlined department and increased productivity.
- Web-based application for easy access to customer data anytime, anywhere
- Contact and account tracking and management
- Built-in Sales Zone System™ to allow sales reps to follow industry-specific and customizable sales pathways that have been designed for home care
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Enjoy customizable reports featuring your agency's sales and marketing analytics right at your fingertips. Determine an ROI of expenditures, rate and prioritize your accounts, focus on going after the big decision-makers, and have better intelligence when planning and forecasting budget. These automated number-crunching tools provide a powerhouse of information to help you make smarter decisions that lead to more profit.
- Customizable expense tracking and monitoring
- Referral tracking and analysis
- Referral source health index
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Efficient and effective contact management is critical to building relationships with customers, and relationship building is critical to home care success. PlayMaker CRM allows agencies to track historical information within customers to build upon relationships faster and create a more personal experience with them. In addition, sales professionals are given the resources to develop an organized systematic sales approach with referral sources from one sales call to the next.
- Referral source management [Contacts and Accounts Management]
- Sales Zone System™ performance management
- Customizable home care-specific E-Cards
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Sales staff turnover often means the loss of valuable information associated with accounts, as well as steep training costs. With PlayMaker CRM, data is tracked, managed, and stored through a secure Web portal. Data stays with the agency long after the sales representative has left, saving that agency time, money, and loss of referrals. The agency can pick up right where the sales representative left off, allowing for an easy transition and new employees on solid footing quickly.
- Web-based information is never lost, stolen or deleted
- A pre-loaded National Referral Source Database
- Instant access to key information on referring persons, facilities, and influencers
- Real-time profile information for each referral source to reduce account executive learning curve
PlayMaker's i-Compli is a home care-specific marketing tool to safeguard your agency from sales and marketing non-compliance. The tool forces you to stay compliant by automating expenses and displaying alerts when you get near referral source and patient spending thresholds. With i-Compli, you ensure your agency has accurate, real-time reporting of all costs and revenue associated with each physician and patient — and you have documented proof of your commitment to compliance.
- Real-time alerting of OIG/Stark II noncompliance
- User–friendly expense allocation calculator
- Real–time visibility into agency-wide expenditures
With PlayMaker CRM, you can seamlessly integrate data from applications like Allscripts, Cerner, Kinnser, McKesson and others. Our DataSolve solution quickly and easily cleans and standardizes third-party data from multiple data sources, including patient care systems, internal IT systems, existing CRM solutions, Excel, CSV and more! You'll eliminate redundant data entry and ensure all prospect and customer information is stored correctly.
- Streamlined EMR, clinical and billing integration
- Immediate user access and rapid scalability
- Fully included system maintenance (security, updates, backups)
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Since all sales activities are integrated into one database, managers can quickly and easily manage the sales and marketing process. PlayMaker CRM allows you to view the activities of your sales staff in real-time and analyze effective territory management for best practice sales and marketing reporting. Choose from more than 100 market-specific reports or design custom reports to suit your needs.
- Real-time user-designed custom reports
- Scheduled reporting for automatic delivery to email
- Automatic role-based reporting
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