PlayMaker Connect | Information and resources for home care professionals

WHITE PAPERS
Top 10 Reasons to Choose PlayMaker CRM
Written by: Sean Haggis, VP of Business Development
First published: June 22, 2009
First published: June 22, 2009
ONE
Innovate technologies that meet the unique challenges of
home care
Innovate technologies that meet the unique challenges of
home care
PlayMaker keeps abreast of new technologies and brings them to market through innovative products before the ink is even dry on the industry standards. PlayMaker is the only true web-based software as a service (SaaS) solution dedicated entirely to home care. Examples of PlayMaker's innovation include: having the first interactive point-and-click tool designed to allow sales managers to identify and target top physicians and facilities
in their area (2011), creating the first Stark II compliance tool for home care (2009); offering the first true web-based CRM solution built from the ground up for home care (2008); introducing the first integrated home care sales coach (2008); and providing the first custom view builder for referral reporting (2008).
TWO
Industry expertise to guarantee home care-specific best practice sales and marketing functionality
Industry expertise to guarantee home care-specific best practice sales and marketing functionality
PlayMaker CRM was created by home care professionals with more than 100 years of combined home care experience. This industry focus guarantees that our product meets the unique needs of home care professionals. From a compliance tool that keeps you compliant with Stark II laws to real-time upgrades of prospect targets and industry legislative changes, PlayMaker CRM helps you run your home care business successfully.
THREE
Tools to help you grow your market share
Tools to help you grow your market share
Looking for untapped referral sources? Hidden pockets of opportunity? Because PlayMaker CRM is focused on the home care market and designed to help home care agencies achieve greater referral volume, we include target data on referring physicians and facilities in your market so you can go after new opportunities and boost your market share.
FOUR
Efficiency to boost sales performance effectiveness
Efficiency to boost sales performance effectiveness
Any CRM can make you more efficient; even if you do the wrong things faster, you are more efficient. However, PlayMaker elevates your team to the next level by making them both efficient and effective. Industry-specific Best Practice combined with marketer-focused design ensures high user adoption rates and a maximum ROI.
FIVE
Web-based to access referral source data anytime, anywhere
Web-based to access referral source data anytime, anywhere
Because PlayMaker CRM is Web-based, you have secured, offsite access anywhere there is Internet connection, including the office, car, home, and even on premise of the referral source. Data is automatically upgraded and fully supported (no need for an IT person). Since we're a true Web-based solution, we're able to push new features and hotfixes to you in real-time while you're working without any disruption in service. PlayMaker CRM has the largest user-base of any Web-based home care CRM solution. So, you can trust our product. Also, be prepared to see continued support, rapid innovation, and exciting new features in our products.
SIX
Intelligence to make smarter business decisions
Intelligence to make smarter business decisions
Enjoy customizable reports featuring your agency's sales and marketing analytics right at your fingertips. Determine an ROI of expenditures, rate and prioritize accounts, focus on going after the big decision-makers, and have better intelligence when planning and forecasting budget. These automated number-crunching tools provide a powerhouse of information to help you make smarter decisions that lead to more profit.
SEVEN
Transparency to improve communication between management and sales
Transparency to improve communication between management and sales
The PlayMaker CRM dashboard provides an at-a-glance view of your agency's performance in real-time and enables you to quickly obtain vital information and make results-based decisions. You'll enjoy an increase in productivity and a decrease in administrative tasks.
EIGHT
Unlimited support to achieve optimum success
Unlimited support to achieve optimum success
The PlayMaker Help Desk is committed to ensuring our clients gain the most momentum from their CRM. Our customer service specialists are renowned for their attention to client needs. We offer lifetime support for PlayMaker PRO and Enterprise administrators. Our 90-day success training program enables users to discover benefits and have unlimited access to support staff during regular business hours. In addition users have unlimited access to our PlayMaker University training videos.
NINE
Integration to ensure proper data entry and drive data analytics
Integration to ensure proper data entry and drive data analytics
In addition to being available as a stand-alone product, PlayMaker CRM Enterprise edition supports full integration with many patient care systems including McKesson, Cerner, Allscripts, Kinnser, Ankota and more. Also, after over a year of due diligence and comparisons to other CRM applications, PlayMaker was selected by McKesson as their strategic CRM partner.
TEN
Multi-tiered editions to meet the needs of any organization
Multi-tiered editions to meet the needs of any organization
PlayMaker CRM offers software in multi-tiered editions to meet the varied financial needs of our customers. Capital expenditure is eliminated by not having to purchase servers or full copies of software. And system maintenance (e.g., security, updates, and backups) is always included. Attractive volume-discounts make widespread adoption and standardization in the corporate environment easy. In addition, PlayMaker PRO and Enterprise editions provide you FREE upgrades and exciting new industry-specific features at no extra charge.
